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Product Description
The Mooka Robot Vacuum Brings You the Ultimate in Cleaning Convenience
Hands-free Operation - Compared to the traditional handheld vacuum cleaner, not to mention the difference in size, this Smart Robot Vacuum Cleaner is more convenient to use due to the fact it can vacuum all by itself.
Auto-mapping Cleaning - The Mooka Robot Vacuum Cleaner seamlessly navigates an entire level of your home, keeping track of its location, where it has already swept and recharging as needed until the job is done.
Stress-free Cleaning - Anti-drop & Anti-collision Sensors prevents it from falling down stairs and hitting obstacles. Slim figure (2.95" in height) reach under beds, desks and closets which are all awkward to clean.
Time-Setting - With the timer set function for a predetermined start time, once connected with the remote control, you can schedule it on the go, the product will virtually run itself and clean the whole house automatically.
High Performance Robot Vacuum Cleaner Keeps Your Floors Thoroughly Clean Every Day
SUPERB CLEANING ABILITY – Advanced 3-point cleaning system gives the Mooka robot vacuum cleaner up to 10 times the suction power in performance mode than other bands on the market. In addition, auto, edge and single room cleaning modes help clean entire floors of your home, even the hard-to-clean edges.
ADVANCED SENSING FEATURES – The high-capacity 2600mAh Li-ion battery delivers up to 120 minutes of cleaning power, whilst the anti-drop sensors fitted to the robot vacuum cleaner prevent it from falling down stairs or tumbling over drop-offs. Additionally, anti-collision sensors automatically identify obstacles that need to be avoided.
Mooka Robot Vacuum Cleaning Brings You Quiet Cleaning Environment
Ultra Quiet - The noise level in of the robot cleaner in standard mode is lower than 60 dB. The amount of noise emitted from the robot is extremely quiet in comparison to others which sound like a freight train going across your floor.
This audio level is sufficiently low enough that you can comfortably watch television or chat on the phone without being disturbed, and you don’t have to worry about waking the kids up.
Mooka Robot Vacuum Cleaner Takes Care of Your Different Needs
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Intelligent Auto Cleaning - The Mooka Robot Vacuum Cleaner seamlessly navigates an entire level of your home, keeping track of its location, where it has already swept. |
Single Room Cleaning - Enjoy the single room cleaning mode if you just need to clean a single room. It will stop working automatically when it finished. |
Edges Cleaning - Specially engineered side brushes are designed to sweep corners and along walls, the robot catches dirt, dust, and hair where they hide. |
Self-charging - The Mooka Robot Cleaner returns itself back to the charging dock when its battery power is low and then back to work from the breakpoint. |
User-friendly Tips from Mooka Robot Vacuum Cleaner
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2600mAh High-capacity Li-ion battery - Delivers up to 120 minutes of cleaning power. It takes about 5 hours to be fully charged. Please kindly note that it needs to be charged at least 5 hours before the first time use.And it will return to charge itself when the battery is low. |
Anti-drop & Anti-collision Sensors - The anti-drop sensors fitted to the robot vacuum cleaner prevent it from falling down stairs or tumbling over drop-offs. Additionally, anti-collision sensors automatically identify obstacles that need to be avoided. |
Slim Figure with Great Convenience - At just 2.95” high, the Mooka robot vacuum cleaner moves effortlessly under most furniture. It reaches places that would otherwise be inaccessible with a regular vacuum cleaner, thus it helps you clean all hard to access places conveniently and quietly. |
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Customer Review: Stops after leaving home station
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Mooka Vacuum Cleaner Robot with Super Cleaning Ability
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Great Customer Service, Updated Product has Kinks
Let's start off with customer service. Customer service via email, and chat, were very responsive. Especially on the Chat! Thanks John!I had purchased a unit back in mid 2018. LOVED it!!! It was a hard worker, and performed exceptionally well at its price point. But the unit died early, within it's warranty period. The side sweeping brushes quit functioning. Trouble shooting with customer support got them working temporarily, but they kept malfunctioning, and quit working altogether.I repurchased this unit after receiving a full refund from the manufacturer. The refund process was fairly painless, and quick. I was just out return shipping. But again customer service was great. This unit was labeled as an "Updated 2018 Model". I guess the model I had purchased in 2018 wasn't an updated model.PROS: Unit appears to be faster, and covers more square footage in smaller amount of time. IR sensors seem to be upgraded, and their illumination can be seen on our security video. But the unit still tends to get hung up at the edge of the top of the stairs. Suction may be improved (see CONS), and the unit cleans very well, picking up debris nicely. Running time is still at around 120 minutes, which is outstanding.CONS: This is a BIG one...the remote chews through batteries WEEKLY! These type of remotes transmit a signal constantly, and battery life expectancy is limited, but this is ridiculous. It's not even been two weeks since our purchase, and the remote has already gone through two sets of Duracell AAA's. With our original unit the batteries lasted a month. This makes the price point worthless if you're spending weekly on expensive batteries.Next up is noise. The unit is louder than the original, at least twice as loud. Possibly improved suction makes it louder, but even when it's returning to the charging base it's noticeably louder. Our original unit was very quiet, whisper quiet when returning to base.Lastly the AI is wonky. Unlike the original unit, this one does not remember room layouts well. The cleaning pattern changes daily. The original unit used to clean each room in a certain sequence almost without fail. This unit seems to clean in a random pattern. It also has a hard time finding its way home, failing to make it back twice, before losing its charge.Maybe I got a bad remote, but the noise level and AI quirks still knock it down a bit from the original unit.*****Update on Remote:I notified the manufacturers about my remote problem.The GOOD - Again, bravo to the customer service, as they responded immediately, and processed a replacement remote fairly quickly. It took a couple of weeks, coming form outside of the US, but it arrived without any issues. I was initially told there was going to be a tracking number assigned, then later told there was none. The package arrived with a tracking number on its label. A minor hiccup. I was able to pair the unit after three attempts.The BAD - the remote lasted a little over a week with only one use. Meaning I used the remote once, to guide the unit into another room ONCE! I left for a vacation for five days, turning off the unit, and leaving the remote idle . Upon my return the remote was dying, showing a low-bat icon and fading display. So it lasted about nine days total. I can understand there being a bad remote once, but twice means there is definitely a production problem. I should have kept my original remote to see if it paired to the newer unit.*****Newest Update.I had bad batteries in the pack. After my last update, I waited a few weeks and put in another set of batteries. And after another few weeks, to my surprise, the new remote still functioned! It's been over a month now and the new remote is still kicking. I apologize for my initial response, I have no idea how half of a package of batteries can go bad...when they're all marked with the same shelf life. Never had that happen before. I included pics of the batteries, and their expiration date.Thus, I DO RECOMMEND this unit..even with its hiccups. It may be louder, and not as intuitive as the original...but it's still a worker! If the sensors can be improved, I would bump it up another star.
Top reviews from the United States
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Reviewed in the United States on May 7, 2019
Reviewed in the United States on May 31, 2019
My 1st review was positive but read on to the follow up because I’ve had months of frustration and I am now stuck with a robot vacuum door stopper!*****
I love this robot vacuum, the battery lasts 2 full hours and I was amazed at the amount of dust bunnies and dog hair it sucked up on a daily basis. I did have an issue where after working perfectly for 7 months it stopped retaining a charge and either ran out of juice or shut off before reaching the dock, I contacted mooka's customer service and they were great, they tried to troubleshoot the problem and when all else failed they replaced it with a new one since it was still under warranty. The remote I feel should be better because it goes through the battery in a few days, maybe in the future they'll have an update where you can control it via an app but that's just wishful thinking on my part. I would buy this product again and I highly recommend it, not only because it's a very good product but also because of their customer service.
Follow up, 6/6/2020
Well here I am again with the same issue as the last time. My replacement died also and again in less than 1 year, I don’t know if the vacuum is garbage and their lifespan is less than 1 year or if I’m just getting defective machines, That being said, I contacted customer service and this time they weren’t helpful at all, at first they claimed that it was out of stock and they didn’t when they would be restocking so they offered me a pathetic refund which I felt I had to take because I didn’t want to risk the warranty expiring and being stuck with nothing, they told me to call during the week for my credit code because I called during the weekend and the people that dealt with that didn’t work on the weekends, to make a long story short they kept giving me the runaround for months until the warranty finally ran out and then said that they pulled the product from Amazon and are no longer making them so I’m not entitled to a replacement or refund, it’s not like the company went out of business but more like who ever bought a defective product from them that they no longer make are screwed because they will not honor the warranty on the product. So word to the wise NEVER BUY ANY PRODUCT FROM MOOKA or KOIOS which are the same company You will be left with a defective product and no resolution.
I love this robot vacuum, the battery lasts 2 full hours and I was amazed at the amount of dust bunnies and dog hair it sucked up on a daily basis. I did have an issue where after working perfectly for 7 months it stopped retaining a charge and either ran out of juice or shut off before reaching the dock, I contacted mooka's customer service and they were great, they tried to troubleshoot the problem and when all else failed they replaced it with a new one since it was still under warranty. The remote I feel should be better because it goes through the battery in a few days, maybe in the future they'll have an update where you can control it via an app but that's just wishful thinking on my part. I would buy this product again and I highly recommend it, not only because it's a very good product but also because of their customer service.
Follow up, 6/6/2020
Well here I am again with the same issue as the last time. My replacement died also and again in less than 1 year, I don’t know if the vacuum is garbage and their lifespan is less than 1 year or if I’m just getting defective machines, That being said, I contacted customer service and this time they weren’t helpful at all, at first they claimed that it was out of stock and they didn’t when they would be restocking so they offered me a pathetic refund which I felt I had to take because I didn’t want to risk the warranty expiring and being stuck with nothing, they told me to call during the week for my credit code because I called during the weekend and the people that dealt with that didn’t work on the weekends, to make a long story short they kept giving me the runaround for months until the warranty finally ran out and then said that they pulled the product from Amazon and are no longer making them so I’m not entitled to a replacement or refund, it’s not like the company went out of business but more like who ever bought a defective product from them that they no longer make are screwed because they will not honor the warranty on the product. So word to the wise NEVER BUY ANY PRODUCT FROM MOOKA or KOIOS which are the same company You will be left with a defective product and no resolution.
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