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Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software

3.8 3.8 out of 5 stars 208 ratings
$169.99
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Purchase options and add-ons

Brand Plantronics
Form Factor Over Ear
Connectivity Technology Wired
Special Feature Lightweight, Microphone Includ, Foldable
Age Range (Description) Adult

About this item

  • Digitally enhanced noise-canceling microphone
  • Digital signal processor delivers the full spectrum of the human voice
  • Foldable for easy storage and transport
  • QuickAdjust microphone boom
  • USB interface; 1-year warranty
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Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software

Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset and Software

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Product Description

Poly (Plantronics + Polycom) Features and Specifications Foldable for storage and transport Digital Signal Processor provides full-range digital audio Digitally-enhanced full-range stereo sound Ultra-sensitive digitally enhanced noise-canceling microphone QuickAdjust microphone boom enables you to position the microphone for uniform performance and higher accuracy Digital Signal Processing: 5 channel 16-bit, 48kHz data from USB 24 bit, 100dB signal-to-noise CODEC 32 bit digital audio processing. Headphone Output: 2 channel 48kHz output to headphone Headphone gain stage >80dB range Preset digital EQ-6 bands/channel (stereo) Bass, treble, balance and volume controls 80Hz-12kHz speaker frequency response 28mm speaker diameter Microphone Input: Mono, 16 bit, 48kHz data Preset digital EX-6 bands mono Mic gain stage >50dB range Up to25dB noise rejection (hypercardiod response) 100Hz-10kHz frequency response Electret condenser microphone with –38dVB/Pa sensitivity Ear cushion: 4mm foam Cable length: 10 feet (3 meters) Connection: USB System Requirements Windows 98 Second Edition/Windows 2000: Pentium II 166 Mhz or equivalent 10 MB free disk space Windows 98: 16 MB RAM; Windows 2000: 32 MB RAM SVGA Monitor CD-Rom USB port

Customer reviews

3.8 out of 5 stars
3.8 out of 5
208 global ratings

Customers say

Customers like the sound quality, quality and performance of the headphones. For example, they mention that it picks up everything, works very well and is effective. They are also happy with the comfort, ease of use, and foldability. That said some complain about the cord length.

AI-generated from the text of customer reviews

75 customers mention61 positive14 negative

Customers like the sound quality of the headphones. They mention that the sound is good, the cancelling works well, and the bass doesn't bother their ears. The sound and mic pick up everything, and they are impressed that it picks up their naturally quiet and high-pitched voice. They also appreciate that the volume can be increased or decreased in one move, which lowers ambient noise and makes for clearer dictation. Customers also mention that it's perfectly usable for music and movies, though not as high quality as they would get.

"...It's also great that I can increase/decrease volume in one move, w/o without actually having to use my mouse...." Read more

"...The gaming sound is pretty good quality and it does work well with Skype. Luckily, I won't be traveling with this headset...." Read more

"...The stereo sound from the headphones makes it great for listening to music on your computer between calls...." Read more

"The audio output was great... Computer detects it by itself when plugged in. But some real problems with compatibility...." Read more

59 customers mention45 positive14 negative

Customers like the quality of the headset. They say it has a great high quality microphone and is a good headset. Some say the software is touchy and high quality input is essential. Overall, most are happy with the quality and functionality of the product.

"...The fact that it is a USB headset is wonderful because I can select it as my audio device for Skype, but I can still have my computer speakers..." Read more

"...It's not too flimsy, but I do store it in my own semi-hard case when putting it inside my backpack...." Read more

"...The inline mute switch is a nice extra.The headphones are also of good quality, easily the match of any headset in the price range, even..." Read more

"...transport the DSP 400 and really appreciate its fold-up feature and durability...." Read more

40 customers mention40 positive0 negative

Customers are satisfied with the performance of the headphones. They mention that it works well, has great quality, and functionality. The controls (volume, mute) work perfectly with Mac. They say the product is effective but not highly efficient. They also say it works great right out of the box and does a good job. Customers also mention that the headset performs well with Rosetta Stone and other soft phones.

"...is this headset primary purpose and for the price I think it performs acceptably...." Read more

"...The gaming sound is pretty good quality and it does work well with Skype. Luckily, I won't be traveling with this headset...." Read more

"...No deep bass for games. Get the 500 model instead.Works with Mac and Windows. I am told it works with Linux as well...." Read more

"...400 and USB a few days ago, and I'm very happy to say that it is working very well...." Read more

31 customers mention26 positive5 negative

Customers like the comfort of the headphones. They mention that the earphones rest comfortably on top of the ear and allow for ambient room sound to enter. They also say that the headset is very good and doesn't squeeze their head like some others.

"...The headphones are comfortable, and not too tight. The adjustable head piece/band also works well...." Read more

"This headset offers good comfort, especially for the price...." Read more

"...It should be a little better. It is comfortable but the folding feature makes me wonder if the headset is not easily breakable or will wear very..." Read more

"...I wear it for a few hours at a time several times a week and it feels more comfortable than most overhead, over-the-ear wired sets...." Read more

19 customers mention15 positive4 negative

Customers like the foldability of the headphones. They mention that it folds up nicely, making it easier to carry in their laptop bag. Some appreciate the folding design. Overall, most recommend the product for its portability.

"...I like the fact that it folds nicely so it fits in my drawer, also the fact that it has a long cord...." Read more

"Bought this product because it folds up and I needed a USB headset for the road...." Read more

"...But I like the fact that they fold up when not in use. Also the mouthpiece is nice and long which suits a soft spoken person like me...." Read more

"...I frequently transport the DSP 400 and really appreciate its fold-up feature and durability...." Read more

18 customers mention18 positive0 negative

Customers find the headphones very easy to use. They mention the setup was effortless, the sound is clear, and the hook up is simple. They also say the software interface with Win/Mac is easy and reliable. Customers also mention that making internet phone calls is easy, and that the volume commands are easy to reach.

"...Installation was also a breeze, everything was automatic for me in Windows XP Pro SP-2...." Read more

"...So far, no one seems to notice that I am using VOIP. Set up was instant (plug it into the USB port), the VOIP provider's software had no issue at..." Read more

"...It's also easier to hook up...." Read more

"...The sound is crisp and clear. The controls are obvious and easy to use. Folds up nicely and comes with a carrying bag." Read more

26 customers mention8 positive18 negative

Customers are mixed about the weight of the headphones. Some mention that it's light-weight, high quality audio, and comfortable to wear. However, others say that it is a bit bulky and hard to carry around. The unit in the wire really adds bulk, and even after folding up the headset is hard to transport. Overall, the product is praised for its high quality and comfort.

"...On the downside, it is a bit bulky, and it has no hard case, so if you plan to travel keep this in mind...." Read more

"...It is also light weight considering that it is a quality set...." Read more

"...However, the EXTREMELY long cord and very large box that attaches on the wire makes it impossible for quick/easy travel...." Read more

"...The bad news comes if you want to travel with the headset. It is bulky, somewhat heavy for a folding set and the box on the end of the cord is..." Read more

23 customers mention6 positive17 negative

Customers find the cord length of the headphones to be unnecessary, as it can get tangled and hard to wind up. They also say the wires are too long for the average user and are too bulky to cram into their bag.

"...My bigest complaint is the exteremly long cable and large box that hangs off of it...." Read more

"...However, the EXTREMELY long cord and very large box that attaches on the wire makes it impossible for quick/easy travel...." Read more

"...it folds nicely so it fits in my drawer, also the fact that it has a long cord...." Read more

"...The down side is the long cord can get tangled. The mike wind screen falls off with almost no effort...." Read more

Top reviews from the United States

DM
5.0 out of 5 stars Works well --> Plantronics DSP-400 Digitally-Enhanced USB Foldable Stereo Headset
Reviewed in the United States on June 12, 2007
Verified Purchase
Works as advertised. Quality of sound very good. I use it with skype and dragon naturally speaking (DNS). With the latter, it picks up my voice very well. I like the fact that it folds nicely so it fits in my drawer, also the fact that it has a long cord. It's also great that I can increase/decrease volume in one move, w/o without actually having to use my mouse. Same with the mute button - particularly useful for me when using DNS. The headphones are comfortable, and not too tight. The adjustable head piece/band also works well. On the downside, it is a bit bulky, and it has no hard case, so if you plan to travel keep this in mind. The mouth piece locks in place at some point and you can't move it further down - this is a bit of a problem if you are trying to read something from a piece of paper that is on your desk. It blocks your view somewhat, but it's not really that big of a nuissance, and probably no one would notice unless you use DNS. These are very minor issues, though... Overall, it's a good product for a reasonable price. Would buy again.
4 people found this helpful
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Chad A. Lauterbach
4.0 out of 5 stars Excelent headset with just a few warnings
Reviewed in the United States on August 30, 2005
Verified Purchase
This headset offers good comfort, especially for the price. I use this headset almost entirely for VoIP (i.e. Skype) and have had great success with the audio quality both on the headphone prtion and microphone portion. The fact that it is a USB headset is wonderful because I can select it as my audio device for Skype, but I can still have my computer speakers playing music, even while I'm on the phone. That would not be possible with a standard, non-USB headset. Installation was also a breeze, everything was automatic for me in Windows XP Pro SP-2.

My bigest complaint is the exteremly long cable and large box that hangs off of it. This is an issue for me because I use a laptop and this headset travels with me all over town everyday. Unfortunately all USB headsets have some time of box hanging off of them. The benefits of a USB headset for me outweight his problem, and I'm happy to lug it around, but still wish it wasn't required.

I have used this headset for playback of music and while the quality isn't great, I don't believe that is this headset primary purpose and for the price I think it performs acceptably. Overall I would recomend this headset, especially for VoIP like uses.
145 people found this helpful
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Kytti
3.0 out of 5 stars Headset Contradiction??
Reviewed in the United States on May 15, 2007
Verified Purchase
I ordered this from amazon about 4 days ago and received it yesterday, this was with free shipping, wow! The first thing I found funny about this headset is the "foldable" feature is supposed to appeal to those who travel. However, the EXTREMELY long cord and very large box that attaches on the wire makes it impossible for quick/easy travel. I fixed this problem by actually wrapping up the excess wire with twist ties but the large box is quite annoying.

As for sound quality. I use this headset only for Skype and World of Warcraft. The gaming sound is pretty good quality and it does work well with Skype. Luckily, I won't be traveling with this headset. So, basically, it does what I needed it to do. This is highly likely not the best headset out there, especially at a price tag of $40. It should be a little better. It is comfortable but the folding feature makes me wonder if the headset is not easily breakable or will wear very easily over time, and if it does, it will be useless. So, let's hope that does not happen! :knocks on wood: I'd do a little more research before spending 40 bucks on this one though. I think you could do better.
2 people found this helpful
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Frank Jr in AZ
5.0 out of 5 stars Great sound and noise cancellation at a good price
Reviewed in the United States on March 26, 2019
Verified Purchase
Bought this product because it folds up and I needed a USB headset for the road. It's not too flimsy, but I do store it in my own semi-hard case when putting it inside my backpack. It does a great job of noise cancellation in busy offices. The stereo sound from the headphones makes it great for listening to music on your computer between calls. It is also light weight considering that it is a quality set. I wear it for a few hours at a time several times a week and it feels more comfortable than most overhead, over-the-ear wired sets. I would buy this again.
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freddiegriggs
1.0 out of 5 stars Not for laptops
Reviewed in the United States on January 26, 2007
Verified Purchase
The microphone is incredibly sensitive to electrical noise from laptop power supplies or powered USB hubs, causing a very obtrusive hum when used with applications such as Skype. As a result this Plantronics model can be used on laptops only when running on battery power. Since that's not practical, I am now the proud owner of a stylish $40 paperweight.

It would have been easy for Plantronics to include a low-frequency rolloff around 120 Hz which would filter out the hum, but leave voice signals unchanged. (Unless you're singing a bass part....)

It's a pity, really, because otherwise the sound quality is quite good.
13 people found this helpful
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Bhaskar Bhattacharjee
2.0 out of 5 stars Good audio output but compatibility issues
Reviewed in the United States on March 11, 2006
Verified Purchase
The audio output was great... Computer detects it by itself when plugged in. But some real problems with compatibility. I could not use it with yahoo messanger for voice chat. I called customer care and they were not sure and adviced me to install the required codecs. I also noticed that when we are already playing some audio and then try plugging it in, some times it does not get detected and some times you can hear music on it but it would not mute the pc speaker. Strange !!! May be it should come with an instruction manual and a driver cd if needed. In any case I just returned it within 30 days.
2 people found this helpful
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Winfried Corduan
5.0 out of 5 stars Excellent USB Headset.
Reviewed in the United States on March 31, 2016
Verified Purchase
I have worn out several of these headsets over quite a few years, most often with a speech to text program and with narrations for videos. I will continue to come back to this one as I replace one that I may have broken. The microphone is excellent, and the speakers have a better sound than many big, clunky head phones. For the best in direct sound without additional gimmicks, a USB mike is the way to go, and this one leads the parade. (Be careful: don't confuse a genuine USB mike with a 10mm plug mike that comes with an adapter for your USB connection; they're not the same, and the adaptive kind does not give the same results.)
5 people found this helpful
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